Privacy Policy
Effective Date: 1st January 2025
This Privacy Policy explains how Clean Market ("we", "us", "our") collects, uses, and protects information when you visit or interact with our website, clean-market.co (the "Website").
We are committed to protecting your privacy. This Website is intended for business-to-business (B2B) use and does not collect or store personal data such as names, email addresses, or payment details unless you choose to provide them voluntarily (e.g., when creating an account or contacting us). We are committed to safeguarding the privacy users, including our website and any other software applications or tools that we may develop.
We are a business to business project and any personal information that we may collect will be relevant contact information for representatives of businesses choosing to engage with the project.
Personal information that we collect may include your name, address, email address, IP address, and information regarding which pages you have viewed and any content that has been saved.
To do this our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies.
1. What information do we collect?
We may collect, store and use the following kinds of information:
a. Information about the computer, tablet or mobile device used to visit our website which may include your IP address, geographical location, device, browser type and version, operating system, referral source, length of visit, page views and website navigation journey.
b. Information relating to any transactions carried out between you and us in relation to our website including information relating to any purchases that you make.
c. Information that you provide to us for the purpose of subscribing to email notifications, website services, receipts, newsletters.
d. Information submitted in response to questions asked in website forms, both on the public website pages and the secure account area website pages.
e. Any information that you choose to send us when contacting us via the website forms or email addresses, or potentially independent contact forms, for example job applications.
If you are a customer and purchase a product or service from us your payment information will be held by our online payment processing partner Stripe. Your payment details are not required, and therefore not stored, in our website or database. For more information on their privacy policy, please click here
All information collected from our website is as a result of the voluntary actions of the website user. This data is accepted in good faith and treated in-line with our data and privacy policies.
2. Cookies
i. ASP.NET_SessionId – a cookie used to identify the users’ session on the server and store HTTP request data to remember the user journey for that session
ii. favs – a cookie used to remember saved content on the browser and device used
iii. cookieconsent_dismissed – this cookie is set once the cookies message at the bottom of the screen has been dismissed
iv. _ga – the main cookie used by Goggle Analytics to distinguish one user from another
v. _gid – registers a unique ID that is used to generate statistical data on how the visitor uses the website (Google Analytics)
vi. _ga_ZDQF372PZS – example of a session user ID generated by Google Analytics
a. Cookies are files that are collect are remember information about your website browsing page interaction, website form field information and, in the case of online purchases, your purchase options. The cookies that we use are for the purpose of remembering this information for your convenience when you next visit the website.
b. Disabling CookiesYou can prevent the setting of cookies while browsing in your browser settings. Disabling cookies may affect the functionality and flow during your browsing experience.
c. Third Party Cookies. With the exception of Google Analytics, who generate anonymous user journey data, we do not currently integrate our website with any third party applications. If this changes and third party cookies are used, for example to track a user journey resulting from a marketing campaign, we will update this section of our policy to reflect any changes.
More information: If you require further information, you can contact us at info@clean-market.co
3. Using your personal information
Personal information submitted to Clean Market via the website, email, telephone or other channels, will be used for the purposes specified in this privacy and cookies policy or in relevant parts of the website or other digital product or tool.
We may use your personal information to:
a. Administer the website, digital product or tool
b. Improve your user experience by personalising our product or content
c. Enable your use of our available services
d. Seek your views or comments on the services that we provide
e. Notify you of changes to our services
f. Market research, internal monitoring and traffic auditing
g. Supply you with access to any services purchased
h. Send invoices, statements, receipts, account notifications and collect payments from you
i. Send you relevant first party non-commercial (non-marketing) communications about the project
j. Send you our newsletters and other marketing communications relating to us or new internal products or services
k. Help you understand and improve your participation in our project
l. Provide third parties with anonymous statistical information and data insights about our website users. This will never be used to identify any individual user
m. Process a job application
n. Where information has been provided for a particular purpose, facilitate that purpose
Do we ever compile data and use it to contact people without their consent?
There will be people who we have a legitimate interest to make direct contact with, and to store the personal information of for that purpose. For example, people who in their professional or voluntary role would expect to hear from us, such as sustainability procurement professionals or commercial decision makers.
Before we contact anyone under the basis of legitimate interest we will conduct an internal assessment to be sure we are within our rights to do so.
How we hold data
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, as long as we are obliged to do so by law, or as long as is set out in any relevant contract you hold with us.
4. Disclosures
We may disclose information about you to any of our employees, officers, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy and cookies policy.
In addition, we may disclose your personal information:
a. to the extent that we are required to do so by law;
b. in connection with any legal proceedings or prospective legal proceedings;
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d. To the purchaser (or prospective purchaser) of any business or asset that we are (or are considering) selling; and
e. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy and cookies policy, we will not provide your information to third parties.
5. International data transfers
Information that we collect may be stored and processed in or transferred in the European Economic Area (EEA) or to countries outside of the EEA where that country has data protection laws equivalent to those in force in the EEA or where we have a data sharing agreement in place. You expressly agree to such transfers of personal information.
6. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password and firewall protected servers. All electronic transactions and communications you make to, or receive from, us are encrypted using SSL technology.
Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Paper documentation with personal, sensitive or confidential information will be filed and secured within a locked unit in our head office.
We have appropriate business processes in place for the recording and storage of all personal, sensitive and confidential information.
7. Policy amendments
We may update this privacy and cookies policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We will also notify you of significant changes to our privacy and cookies policy by email.
8. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to info@clean-market.co.
In practice, you will have expressly agreed in advance to our use of your personal information for marketing purposes – that is, we will not provide you with our email newsletter, notifications or other marketing communications unless you have requested them.
You may ask us to delete the personal information we hold for you. We will delete all that information, unless we have a legal obligation to retain that information. For example, you have made a donation and we need to maintain your details to satisfy the requirements of government agencies and our auditors.
9. Third party websites
Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
10. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated by sending an email to info@clean-market.co
11. Changes to this policy
We may update this Privacy Policy occasionally. When we do, we will revise the "Effective Date" at the top of this page and publish the updated version here.
12. Contact
If you have any questions about this privacy and cookies policy or our treatment of your personal information, please write to us
By email: info@clean-market.co
Or by post:
Clean Market Group Limited
The Maltings
Rosemary Lane
Halstead
CO9 1HZ
13. Data controller
The data controller responsible in respect of the information collected on this website is Tim Bryant of Clean Market Group Limited, Company Registration Number 15789842.